Can You Measure Success?
Success. How is it measured? Can success be measured in healthcare organizations? If it can be, what is the best way to measure it? Is it a tangible measurement, or is it abstract? According to an article written by HealthCatalyst, the main goal for healthcare facilities is to follow a known trifecta, which is otherwise known as the Triple Aim of Healthcare, which includes improving the patient experience, improving the health of populations, and reducing costs (HealthCatalyst).
Although the Triple Aim of Healthcare is important, it is also important to recognize specifically how these healthcare goals can be measured and how it is tied to an organizations overall success. According to the article, things known as outcome measures are used to define how progress is being measured within a healthcare organization (HealthCatalyst). These outcome measures are "motivated" by the triple aim of healthcare and are able to measure the success of an organization by revealing where the organization could improve, as well as provide evidence of how effective a treatment could potentially be.
Along with the Triple Aim of Healthcare, there are seven extra outcome measures that organizations are suggested to implement in order to measure success. The first one in the list of outcome measures is mortality, otherwise known as life expectancy.
According to the article, this is important because it is able to measure how successful care is within an organization (HealthCatalyst). The second most important measure is readmission. Patient readmission is not only expensive, but it also shows how successful care is within an organization. When a patient is readmitted more than once in the course of a short time period, it makes an organization question their ability to treat the patient.
According to the article, the third measure is safety of care and the fourth measure is patient experience. These two measures are important in organization, but especially in healthcare (HealthCatalyst). The fifth measure is effectiveness of care, which allows organizations to measure how successful their care is, and the sixth measure is timeliness of care. The seventh and final measure that is important to measuring success within an organization according to this article is efficient use of medical imaging (HealthCatalyst).
Overall, I felt as though this article was able to give me insight into how exactly a healthcare organization can measure their success. Usually, I find without a "gold star" type of situation, it's difficult to understand how a company is able to measure how well they are actually doing. Of course, each organization is different and there are a magnitude of ways to measure success. But, this article was an insightful read that I found informational and effective.
Although the Triple Aim of Healthcare is important, it is also important to recognize specifically how these healthcare goals can be measured and how it is tied to an organizations overall success. According to the article, things known as outcome measures are used to define how progress is being measured within a healthcare organization (HealthCatalyst). These outcome measures are "motivated" by the triple aim of healthcare and are able to measure the success of an organization by revealing where the organization could improve, as well as provide evidence of how effective a treatment could potentially be.
Along with the Triple Aim of Healthcare, there are seven extra outcome measures that organizations are suggested to implement in order to measure success. The first one in the list of outcome measures is mortality, otherwise known as life expectancy.
According to the article, this is important because it is able to measure how successful care is within an organization (HealthCatalyst). The second most important measure is readmission. Patient readmission is not only expensive, but it also shows how successful care is within an organization. When a patient is readmitted more than once in the course of a short time period, it makes an organization question their ability to treat the patient.
According to the article, the third measure is safety of care and the fourth measure is patient experience. These two measures are important in organization, but especially in healthcare (HealthCatalyst). The fifth measure is effectiveness of care, which allows organizations to measure how successful their care is, and the sixth measure is timeliness of care. The seventh and final measure that is important to measuring success within an organization according to this article is efficient use of medical imaging (HealthCatalyst).
Overall, I felt as though this article was able to give me insight into how exactly a healthcare organization can measure their success. Usually, I find without a "gold star" type of situation, it's difficult to understand how a company is able to measure how well they are actually doing. Of course, each organization is different and there are a magnitude of ways to measure success. But, this article was an insightful read that I found informational and effective.
nice discussion of the triple aim
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